Legal

Terms & Conditions

Effective: 1 January 2026

These Terms govern your use of the website at thedecidedorg.com and the engagement of services from Niji Labs LLC(d/b/a “The Decided Org,” “we,” “us”), a Delaware-organised limited liability company with its principal place of business in Scottsdale, Arizona. Engaging a paid service from us — Team Assessment, Alignment Audit, Alignment Workshop, or Alignment Stewardship — is also governed by the engagement letter or statement of work signed by both parties. In the event of conflict, the engagement letter controls.

1. Acceptance

By accessing the website, taking the Self Assessment, or executing an engagement letter with us, you agree to these Terms and the linked Privacy Policy. If you do not agree, please do not use the site or engage the services.

2. The services

The Decided Org provides advisory and facilitation services to organizational leadership teams. The current services are:

• Self Assessment — a free, individual diagnostic.
• Team Assessment — a paid, team-level diagnostic, billed per seat.
• Alignment Audit — an on-site diagnostic engagement.
• Alignment Workshop — a one- or two-day on-site facilitation engagement.
• Alignment Stewardship — a monthly retainer for ongoing advisory and quarterly positioning reviews.

Each paid engagement is governed by an engagement letter that sets out scope, deliverables, fees, schedule, and any specific terms applicable to that engagement.

3. Fees & payment

Fees are stated in U.S. dollars unless explicitly noted otherwise in the engagement letter. Fees and timing are set out in the engagement letter. The Team Assessment is invoiced on completion; Audits and Workshops are typically 50% on signature and 50% on delivery; Stewardship is billed monthly in advance. Invoices are due net 14 days. Late payments accrue interest at 1% per month or the maximum permitted by applicable law, whichever is lower.

Travel and out-of-pocket expenses for on-site engagements are billed at cost and disclosed in the engagement letter.

4. Cancellation & refunds

• Team Assessment: refundable in full up to 48 hours after the seat is invoiced and before any seat has been completed; non-refundable thereafter.
• Audit / Workshop: cancellation more than 30 days before the scheduled start refunds 100% of any deposit; 15–30 days refunds 50%; less than 15 days refunds 0%. Travel costs already incurred are non-refundable in all cases.
• Stewardship: month-to-month; cancellable on 30 days’ notice; no refund for the current month.

If we cancel or are otherwise unable to deliver an engagement, we will refund 100% of fees paid for the unprovided portion.

5. Intellectual property

The frameworks, methodology, and any pre-existing materials we bring to an engagement (including the eight-pattern typology, the spectrum methodology, and any templates) remain our intellectual property. The deliverables produced during an engagement — Positioning Map, Trade-Off Manifesto, 90-Day Plan, audit report — are licensed to you for unlimited internal use within your organization upon full payment of the engagement fee. You may not redistribute or commercialise our underlying frameworks without our written permission.

6. Confidentiality

We treat everything you share during an engagement as confidential. We will not disclose your information to any third party other than as required by law or with your written permission. Case studies and public examples are anonymised unless you have given explicit consent to be named. We expect equivalent confidentiality with respect to our methods and materials.

7. Warranties

We provide our services with reasonable skill and care, consistent with the standards of an experienced advisory practice. We do not warrant that an engagement will produce any specific business outcome. The Workshop guarantee described in marketing materials — that we will extend the engagement at no additional cost if the Workshop does not surface decisions the team can act on immediately — is the sole express warranty applicable to the Workshop service, and it is contractually incorporated into the engagement letter.

Except as stated above, the services are provided “as is” to the maximum extent permitted by applicable law, and we disclaim all other warranties, express or implied.

8. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability for any claim arising out of or related to the services is limited to the fees you paid us for the specific engagement giving rise to the claim. We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any lost profits, lost revenues, or lost data, regardless of legal theory. Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be limited under applicable law.

9. Indemnification

You agree to indemnify and hold us harmless against third-party claims arising from your use of our deliverables in your organization, except to the extent caused by our gross negligence or willful misconduct.

10. Termination

Either party may terminate an engagement for material breach by the other party that is not cured within 15 days of written notice. On termination, you remain responsible for fees and expenses incurred up to the date of termination. Sections 5 (IP), 6 (Confidentiality), 8 (Limitation of liability), and 11 (Governing law) survive termination.

11. Governing law

These Terms and any engagement governed by them are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-law principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you and we both consent to personal jurisdiction in those courts. The parties may agree in writing to resolve a dispute by binding arbitration under the rules of the American Arbitration Association before proceeding to court.

12. Changes

We may update these Terms from time to time. The “Effective” date at the top will reflect the current version. Material changes will be communicated by email to clients with active engagements; continued use of the website constitutes acceptance of the revised Terms.

Contact

Niji Labs LLC
Attention: Legal
Scottsdale, Arizona, United States
legal@thedecidedorg.com